Privacy Policy

Last updated: June 5, 2025

Balcanic Giveaway ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This privacy policy outlines how we collect, use, and safeguard your information when you visit balcanicgiveaway.com or use our services.

1. Information We Collect

Identity Data: full name, username, date of birth (for age verification)
Contact Data: email, phone number, billing address
Transaction Data: purchase details, order history, reference numbers
Technical Data: IP address, browser type, time zone, device info
Usage Data: browsing behavior, page interactions
Marketing Preferences: opt-in selections, communication settings

2. How We Use Your Data

To process your purchase and access to promotions
To notify you about outcomes related to your participation
To manage support or legal correspondence
To analyze and improve our services and website
To comply with applicable laws and regulations (e.g. GDPR, tax compliance)
With your permission, to send updates and promotional content

3. Legal Basis for Processing

Contractual: for processing participation and delivering outcomes
Legal Obligation: fulfilling legal or regulatory duties
Legitimate Interest: enhancing security and preventing fraud
Consent: for optional marketing and analytics tracking

4. How We Share Your Data

Payment processors: such as Revolut Merchant, Stripe, PayPal
Government authorities: only if legally required

We do not sell or rent your information to any external third party.

5. Data Security & Storage

Transactions are protected via SSL encryption
Access to your data is restricted and monitored
Our hosting uses secure infrastructure with regular backups
Data is handled according to GDPR standards

6. Your Rights (GDPR)

You have the right to:

Request access to your personal data
Update or correct any inaccurate information
Request removal of your data from our system
Object to how we use your data
Withdraw your consent at any time

To submit a request, email us at: contact@balcanicgiveaway.com

7. Cookies

We use cookies for the following reasons:

To keep your session active while using the website
To understand traffic and performance through analytics
To provide a smoother and more relevant user experience

8. International Access

Our servers are based in the United Kingdom. By using our platform, you acknowledge that your data may be stored and processed in the UK or the European Union.

9. Changes to This Policy

This page may be updated periodically. We will reflect any updates in the date shown at the top.

10. Contact Us

Balcanic LTD
Company Number: 16350997
Email: contact@balcanicgiveaway.com
Website: balcanicgiveaway.com